Last weekend a customer got in touch about an Adobe Flash problem with Windows 7 64-bit.
As regular readers will know, Flash fixes seems to be a bit of a thing on the Blogberry – by far the most popular articles of all time!
Because 64-bit environments in Windows are relatively new, this is has been the first opportunity that thetechangel.com has had to troubleshoot the issue.
After much research for the customer in question, a conclusion was drawn that all my methods, and other available methods either didn’t work (as in they we too old) or simply were too complicated to execute.
The customer as an alternative to Internet Explorer 64-bit (which wouldn’t run flash) had already tried Firefox v3 on their machine and encountered the same problem of any Flash content not working (usual BBC iPlayer, YouTube, etc).
The problem with Firefox from Mozilla is that they are working on a 64-bit version of the ever popular browser, and Adobe are yet to release a Flash Player 10 version which is also compatible with Windows 7 64-bit (I am aware of ‘Minefield’ for those in the know). Adobe has long since promised an update for 64-bit users with this problem.
In the end it was the case of I had to build the patch / fix myself . It worked for the customer, and it may do for you!
- Any Windows edition, either Vista or 7, which is 64-bit (not a 32-bit Windows Edition with a 64-bit processor onboard)
- Firefox 3 and it should be the most recent edition
- You must be either the administrator, or with administrator privileges
- You should make sure that any existing Adobe Flash installations are removed before proceeding (Start > Control Panel > Programs and Features)
If it works, feel free to express your joy in the comments below. If it doesn’t work, say so too, I am curious!
- Download the patch from the above link and save it your desktop or downloads folder.
- Close all Firefox windows. You must make sure Firefox is closed before installing
- Open the patch.
- Accept the terms and conditions.
- Install (do not change the destination folder).
- Start Firefox as you normally would and about:plugins into the address bar. Look for the Shockwave Flash plug-in and if it is enabled.
- If it is, then please proceed to YouTube for a full on test.
- If it isn’t then restart the computer and try YouTube in Firefox.
- Either way, joy or sorrow, please feel free to comment below and share this page with others who maybe in the same boat*.
*As a friendly [copyright] reminder please do not link directly to the download, or copy instructions from this page. Only link to this page.