If you want to check the name or email address before you send the message, press the ‘Check Names’ button from the top menu – see symbols on the bottom-right as to what it look like. This will check against the names and email addresses in the Address Book and contact folders.
Notes about extract matches and multiple matches:
If an exact match is found, the name is underlined.- If multiple matches are found, a red, wavy line appears under the name. Right-click the name to see the matches.
- In Outlook or most of Microsoft’s email software programs: If multiple matches are found, and you have used the address before, the name you chose previously is displayed in the box with a green, dashed underline to remind you that there are other matches. Right-click the name to see the matches.
